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Terms and Conditions

  

Terms & Conditions

Effective Date: April 20, 2026


Welcome to the website of Frequency Sound & Light LLC. These Terms & Conditions explain the rules for using our website, contacting us, requesting services, and engaging with our business.

By using this website, submitting an inquiry, requesting a quote, booking services, or otherwise communicating with Frequency Sound & Light LLC, you agree to these Terms & Conditions.


1. Business Information

Frequency Sound & Light LLC
2108 N ST STE N
Sacramento, CA 95816
Phone: 925.578.8811
Email: party@frequencysoundlight.com
Website: www.frequencysoundlight.com


2. Services

Frequency Sound & Light LLC provides entertainment and event-related services, which may include:

  • DJ services 
  • Live event entertainment 
  • Lighting design 
  • Audio and visual production 
  • Event production support 
  • Branding and media-related services 
  • Merchandise sales 
  • Other related lawful business services 


Specific services, pricing, availability, equipment, performance details, and event requirements may vary by event and will be confirmed in writing through a quote, proposal, invoice, booking agreement, or other written communication.


3. Website Use

You agree to use this website only for lawful purposes. You may not use this website to:

  • Submit false, misleading, or fraudulent information 
  • Interfere with website security or operation 
  • Attempt to gain unauthorized access to our systems 
  • Copy, scrape, or misuse website content 
  • Harass, threaten, or abuse Frequency Sound & Light LLC, its representatives, clients, vendors, or partners 
  • Use the website in a way that violates applicable law 


We reserve the right to restrict access to the website or decline communication where misuse, abuse, fraud, or unlawful conduct is suspected.


4. Quotes, Pricing, and Availability

Information on this website is provided for general informational purposes only. Pricing, packages, availability, and service descriptions may change at any time without notice.

Submitting an inquiry does not guarantee availability, pricing, or booking. A booking is not confirmed unless Frequency Sound & Light LLC provides written confirmation and any required deposit, retainer, signed agreement, or payment requirement has been completed.


5. Booking, Deposits, and Payments

Event bookings may require a deposit, retainer, signed agreement, or full payment depending on the service, event type, date, location, and scope of work.

Unless otherwise stated in a written agreement:

  • Payments must be made by the stated due dates. 
  • Late or missed payments may result in cancellation or suspension of services. 
  • Deposits or retainers may be non-refundable once an event date is reserved. 
  • Additional services, extra time, travel, parking, venue requirements, equipment needs, or last-minute changes may result in additional charges. 


Any specific payment terms in a signed contract, invoice, or written booking agreement will control over the general language on this website.


6. Cancellations and Rescheduling

Cancellation and rescheduling terms may vary by event and will be stated in the applicable quote, invoice, booking agreement, or written communication.


Unless otherwise agreed in writing:

  • Client cancellations may result in loss of deposit or retainer. 
  • Rescheduling is subject to availability. 
  • Rescheduled dates may require updated pricing or revised service terms. 
  • Frequency Sound & Light LLC is not responsible for venue closures, client-side scheduling conflicts, permit issues, or event changes outside our control. 


7. Event Requirements and Client Responsibilities

Clients are responsible for providing accurate event information, including event date, time, venue, address, setup details, access instructions, parking/loading information, power availability, timeline, and any venue restrictions.


Clients are also responsible for ensuring that the venue provides a safe and reasonable working environment, including:

  • Safe access for loading and unloading 
  • Adequate power supply 
  • Reasonable setup and breakdown time 
  • Protection from weather, moisture, excessive heat, unsafe surfaces, or hazardous conditions 
  • Compliance with venue rules, permits, and applicable laws 
  • Crowd control and guest conduct as needed 

Frequency Sound & Light LLC may refuse, pause, or stop services if conditions are unsafe, unlawful, abusive, threatening, or damaging to people, equipment, or property.


8. Outdoor Events and Weather

For outdoor events, clients are responsible for providing safe, level, dry, and protected performance and equipment areas.


Electrical, sound, lighting, and production equipment may not be operated in unsafe weather conditions, including rain, excessive wind, extreme heat, flooding, lightning, or other hazardous conditions.


Frequency Sound & Light LLC reserves the right to delay, modify, relocate, pause, or stop services if weather or environmental conditions create a safety risk.


9. Equipment and Property

All equipment provided by Frequency Sound & Light LLC remains the property of Frequency Sound & Light LLC unless otherwise agreed in writing.


Clients and guests may not move, operate, tamper with, damage, or interfere with equipment without permission. The client may be responsible for damage, loss, theft, or excessive cleaning caused by guests, vendors, venue staff, or unsafe conditions under the client’s control.


10. Music, Media, and Content

Frequency Sound & Light LLC may use legally obtained music, audio, video, lighting, graphics, branding, media, or other creative materials in connection with its services.


Clients are responsible for obtaining any required permissions for special media, videos, slideshows, custom edits, live performances, venue-required licensing, or third-party content they provide.


We reserve the right to decline content that is unlawful, discriminatory, harassing, defamatory, obscene, threatening, or otherwise inappropriate for the event or brand.


11. Photos, Video, and Promotional Use

Frequency Sound & Light LLC may capture or use photos, videos, or media from events for business, portfolio, website, social media, or promotional purposes, unless the client requests otherwise in writing before the event.


We will make reasonable efforts not to publish private, sensitive, or inappropriate content. Clients may request that specific event media not be used publicly.


12. Merchandise and Product Sales

If Frequency Sound & Light LLC offers merchandise or products through the website or another platform, product availability, pricing, shipping, taxes, returns, and refund terms may vary and may be governed by additional checkout or platform terms.


We reserve the right to modify or discontinue products at any time.


13. Intellectual Property

All website content, branding, logos, graphics, text, images, service descriptions, designs, and other materials are owned by or licensed to Frequency Sound & Light LLC unless otherwise stated.


You may not copy, reproduce, distribute, modify, sell, or use our intellectual property without prior written permission.


14. Third-Party Links

This website may include links to third-party websites, platforms, social media pages, payment processors, vendors, or service providers. We are not responsible for third-party content, policies, services, security, or business practices.


Use of third-party websites is at your own risk and may be subject to their own terms and privacy policies.


15. Disclaimers

This website is provided for general informational and business inquiry purposes. We make reasonable efforts to keep information accurate, but we do not guarantee that all website content is complete, current, error-free, or uninterrupted.


Website content does not create a binding service agreement unless confirmed through a written quote, invoice, contract, or booking confirmation from Frequency Sound & Light LLC.


16. Limitation of Liability

To the fullest extent permitted by law, Frequency Sound & Light LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, inability to use the website, event changes, service interruptions, third-party conduct, venue issues, or circumstances outside our reasonable control.


Nothing in these Terms & Conditions is intended to limit liability where such limitation is prohibited by law.


17. Force Majeure

Frequency Sound & Light LLC will not be responsible for failure or delay in performance caused by events beyond its reasonable control, including acts of God, fire, flood, earthquake, severe weather, power outage, labor disruption, government order, public emergency, epidemic, pandemic, war, terrorism, civil unrest, transportation disruption, venue closure, equipment failure outside reasonable control, or other similar events.


Force majeure clauses are commonly used to address extraordinary events beyond the parties’ control that make performance impossible or impractical, but the exact effect depends on the language of the agreement. 


If such an event occurs, Frequency Sound & Light LLC may attempt to reschedule services, modify performance obligations, provide credit, or apply any remedy stated in the applicable written agreement.


18. Indemnification

You agree to indemnify and hold harmless Frequency Sound & Light LLC, its owner, representatives, contractors, vendors, and affiliates from claims, losses, damages, liabilities, costs, or expenses arising from:

  • Your misuse of the website 
  • False or inaccurate information you provide 
  • Your violation of these Terms & Conditions 
  • Your event, guests, venue, vendors, or third-party conduct 
  • Damage to equipment or property caused by you, your guests, venue, or vendors 
  • Content, media, or materials you provide for use at an event 


19. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect information.


20. Changes to These Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted means you accept the updated Terms.


21. Governing Law

These Terms & Conditions are governed by the laws of the State of California, without regard to conflict-of-law principles.


22. Contact Us

For questions about these Terms & Conditions, contact:


Frequency Sound & Light LLC
2108 N ST STE N
Sacramento, CA 95816
Phone: 925.578.8811
Email: party@frequencysoundlight.com
Website: www.frequencysoundlight.com

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