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Privacy Policy

 

Privacy Policy

Effective Date: April 20, 2026


Frequency Sound & Light LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request services, or otherwise interact with our business.



1. Business Information

This Privacy Policy applies to:


Frequency Sound & Light LLC
2108 N ST STE N
Sacramento, CA 95816
Phone: (925) 578-8811
Email: party@frequencysoundlight.com
Website: www.frequencysoundlight.com



2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name 
  • Email address 
  • Phone number 
  • Event date, event location, and event details 
  • Service preferences or package interests 
  • Messages or information submitted through contact forms, email, phone, social media, or booking inquiries 
  • Billing or payment-related information, if applicable 


We may also collect limited technical information automatically when you visit our website, such as:

  • IP address 
  • Browser type 
  • Device type 
  • Pages visited 
  • Referring website 
  • Approximate location based on browser or device information 
  • Cookies or similar website analytics data 



3. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries 
  • Provide quotes or service information 
  • Schedule consultations or event services 
  • Prepare proposals, invoices, contracts, or booking documents 
  • Communicate about events, services, updates, or changes 
  • Process payments, if applicable 
  • Improve our website, services, marketing, and customer experience 
  • Maintain business records 
  • Comply with legal, tax, accounting, insurance, or regulatory obligations 



4. How We Share Information

We do not sell your personal information.


We may share information only when reasonably necessary, including with:

  • Payment processors 
  • Website hosting providers 
  • Email, phone, or communication service providers 
  • Contracted event staff, assistants, vendors, or service providers involved in fulfilling your event 
  • Accounting, insurance, legal, or business advisors 
  • Government, law enforcement, or regulatory authorities if required by law 


We only share the information needed for the specific business purpose.



5. Cookies and Website Analytics

Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve performance, and support marketing or business operations.


You can usually adjust your browser settings to refuse or remove cookies. Some parts of the website may not function properly if cookies are disabled.\



6. Payments

If payments are made online or electronically, payment information may be processed by a third-party payment processor. Frequency Sound & Light LLC does not intentionally store full credit card numbers on its website.


Any payment processor used may collect and process payment information according to its own privacy policy and security practices.



7. Social Media and Third-Party Links

Our website may link to third-party websites or social media platforms, including Facebook and Instagram. 


We are not responsible for the privacy practices, content, or policies of third-party websites or platforms.


When you interact with us through social media, those platforms may collect information according to their own privacy policies.



8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to inquiries 
  • Provide services 
  • Maintain booking, accounting, tax, insurance, and business records 
  • Resolve disputes 
  • Comply with legal obligations 


When information is no longer needed, we may delete, archive, or securely dispose of it.



9. Your Choices and Requests

You may contact us to:

  • Request access to personal information you provided 
  • Ask us to correct or update your information 
  • Request deletion of your information, where legally and reasonably possible 
  • Opt out of non-essential marketing communications 


To make a request, contact us at:

party@frequencysoundlight.com
(925) 587-8811

We may need to verify your identity before completing certain requests.



10. California Privacy Notice

Frequency Sound & Light LLC is a California limited liability company. We provide this Privacy Policy to explain our collection, use, and sharing of personal information.


Based on our current operations, Frequency Sound & Light LLC does not believe it meets the thresholds required to be treated as a covered business under the California Consumer Privacy Act/California Privacy Rights Act. If our operations change in the future, we may update this Privacy Policy to include additional California consumer rights disclosures.


Regardless, we do not sell personal information.



11. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.



12. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no website, email system, or electronic storage method is completely secure, and we cannot guarantee absolute security.



13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. The current version will be posted on our website.



14. Contact Us

For questions about this Privacy Policy or how your information is handled, contact:


Frequency Sound & Light LLC
2108 N ST STE N
Sacramento, CA 95816
Phone: 925.578.8811
Email: party@frequencysoundlight.com
Website: www.frequencysoundlight.com 

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